Case study

Driving efficiency and revenue growth through synchronized focus on strategic goals

Universal Robots is a manufacturer of smaller flexible industrial collaborative robot arms, based in Odense, Denmark.

Universal Robots Manufacturing

Hoshin Kanri

Denmark

“We needed saving from spreadsheet hell. When you’re copying blocks of KPIs from one level to another, just to make a spreadsheet work, you know you’ve outgrown the humble spreadsheet.”

Mogens Saigal, Senior Director, Universal Robots A/S

Background

Pain

No amount of spreadsheet gymnastics could tame our mature Hoshin Kanri process.

Problem statement

Incredibly challenging to manage multiple interconnected spreadsheet x-matrices and bowling charts at both strategic and tactical levels.

Root cause

Spreadsheets cannot successfully digitalize Hoshin Kanri.

Software evaluation

Universal Robots researched four “dedicated” Hoshin Kanri solutions before evaluating two solutions including i-nexus.

Universal Robots selected i-nexus based on features, availability of services & support, and the speed of the deployment.

“i-nexus transformed our Hoshin Kanri method, replacing spreadsheets with a digital solution. Better still, i-nexus has enabled us to take the next evolutionary step beyond KPI reporting and towards building a stronger countermeasure culture.”

Mogens Saigal, Senior Director, Universal Robots A/S

Outcomes

Customer outcome

Demonstrate direct alignment between operational excellence and continuous improvement activity and contribution to improvement targets

i-nexus solution focus

Interactive planning using x-matrix
Performance reporting with bowling charts
Root cause analysis and countermeasures for exception handling
Automated monthly management reporting cycles

i-nexus benefits

Maintained an x-matrix multi-dimensional planning view of strategic objectives, KPIs & targets, and activities/projects
Updated metrics through data entry and integration with third-party systems
Established monthly reporting cycles with automated report generation Drive accountability and monitor progress toward targets through real-time performance tracking
Brought underperformance back on track by determining root cause and implementing rapid countermeasures

By the numbers

Org units

Goals

1230

Metrics

1330

Projects

The i-nexus difference

i-nexus wraps around you

i-nexus wraps around how you want to deliver your goals. Languages, locations, products, processes. Exactly how you want it. All inside one solution.

Support for your journey

We use two decades of experience across strategy execution, Hoshin Kanri, Lean, and project management to help you overcome your challenges, spot gaps, and accelerate success.

Integrate i-nexus

i-nexus acts as your single source of truth, connecting project management software, ERP, CRM, and other critical systems to give you a total view of what matters to achieving your goals.

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