Case study

Enhanced productivity and performance through consistent automated business reporting

Syntegon Packaging Solutions BV (formerly Bosch Packaging) is a leading provider of processing and packaging technology in the food and pharmaceutical industries worldwide.

Syntegon Manufacturing

Operational excellence

Germany

“It took significant time and effort to combine and reconcile our KPI spreadsheets across different product groups in order to report performance. That time would be better spent contributing directly to our improvement projects.”

Robert Kroon, Global Change Agent, Strategic Projects, Deployment and Performance, Syntegon Packaging Solutions BV

Background

Pain

Time taken to prepare performance management reports takes resources off projects.

Problem statement

Labor-intensive to prepare regular KPI reports for performance management and ensure project charters are up-to-date.

Root cause

Project charters and performance scorecards were managed in spreadsheets maintained separately by each group.

Software evaluation

i-nexus was evaluated against several policy deployment and performance management solutions.

i-nexus was selected based on its robust performance management capabilities and ability to support Syntegon’s exact policy deployment process and philosophy

“Our goal was to automate manual performance reporting and demonstrate traceability between strategic objectives and our project delivery. In both cases, i-nexus has enabled us to deliver the outcome to the business.”

Robert Kroon, Global Change Agent, Strategic Projects, Deployment and Performance, Syntegon Packaging Solutions BV

Key information

Customer outcome

Real-time standardized operational performance management reporting that drives improved productivity

i-nexus solution focus

Common KPI framework across product groups
Standardized real-time performance scorecards by product group
Automated management reporting cycles
Countermeasure process for exception handling

i-nexus benefits

Enabled consistent reporting and practices through standardized KPIs and scorecard
Increased focus on productivity by automating reporting, and reinvesting time previously spent preparing reports
Reached timely informed decisions based on real-time performance insight. Enhance productivity and performance by driving countermeasure and preventive action culture

By the numbers

Projects

110

Metrics

256

Goals

Business units

The i-nexus difference

i-nexus wraps around you

i-nexus wraps around how you want to deliver your goals. Languages, locations, products, processes. Exactly how you want it. All inside one solution.

Support for your journey

We use two decades of experience across strategy execution, Hoshin Kanri, Lean, and project management to help you overcome your challenges, spot gaps, and accelerate success.

Integrate i-nexus

i-nexus acts as your single source of truth, connecting project management software, ERP, CRM, and other critical systems to give you a total view of what matters to achieving your goals.

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