Case study

Leading global contract manufacturer uses i-nexus to help focus activities on growth

Flextronics is a leading global contract manufacturer offering integrated technology, supply chain and manufacturing solutions (Automotive & Healthcare Division).

Flextronics Manufacturing

Operational excellence

Singapore

“Our teams were heroes driven by a single purpose – to delight our customers. At all costs. But firefighting came at a price and it became almost impossible to focus activities on performance in our lean manufacturing system.”

Stefan Osswald, Vice President Business Excellence Flex Inc.

Pain

Constant firefighting results in delighted customers but prevents focus on performance in global lean production system.

Problem statement

Labor-intensive to align daily activity with performance targets across key business units.

Root cause

Operational and customer performance scorecards were managed in spreadsheets maintained separately by each business unit.

Software evaluation

i-nexus was evaluated against three leading enterprise project management tools.

i-nexus was selected based on its robust performance management capabilities in addition to comparable project management features.

i-nexus license costs were lower than other vendors.

“With i-nexus we now have consistent scorecard reporting across an increasing number of business units, giving us real-time insight and the confidence we are investing in the right activities for growth.”

Stefan Osswald, Vice President Business Excellence Flex Inc.

Key information

Customer outcome

Real-time standardized operational performance management system that drives improved productivity.

i-nexus solution focus

Common metric framework across business units
Standardized real-time performance scorecards by business unit
Automated management reporting cycles
Countermeasure process for exception handling

i-nexus benefits

Enabled consistent reporting and practices through standardized metrics and scorecards
Increased focus on productivity by automating reporting, reinvesting time previously spent preparing reports
Make timely informed decisions based on real-time performance insight
Enhance productivity and performance by driving countermeasure and preventive action culture

By the numbers

Sites

Metrics

1700

Scorecards

Projects

1600

The i-nexus difference

i-nexus wraps around you

i-nexus wraps around how you want to deliver your goals. Languages, locations, products, processes. Exactly how you want it. All inside one solution.

Support for your journey

We use two decades of experience across strategy execution, Hoshin Kanri, Lean, and project management to help you overcome your challenges, spot gaps, and accelerate success.

Integrate i-nexus

i-nexus acts as your single source of truth, connecting project management software, ERP, CRM, and other critical systems to give you a total view of what matters to achieving your goals.

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